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Guidelines
We’re excited to announce that product dimensions are now available on the Poly Phones Knowledge Base. These articles provide detailed product size specifications ready to download.
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VVX Wall Mount Bracket Product Dimensions

Click on the attached document below to see the VVX Wall Mount Bracket product dimensions.

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Poly Table Expansion Microphone Product Dimensions

Click on the attached document below to see the Poly Table Expansion Microphone product dimensions.

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Poly Trio C60 Product Dimensions

Click on the attached document below to see the Poly Trio C60 product dimensions.

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How to Factory Restore SoundStation IP 5000 & 7000

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Poly CCX 350: Viewing the Device Status

To navigate to the device’s status information, select:The main Menu.Settings.Status.Platform.Configuration.This provides the...

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Poly CCX 350: System Information

To navigate to the devices system information, select:The main Menu.Settings.Status.System Information.You can now see the ph...

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Poly Edge E Series: Diagnostics Check

If you are having problems with the phone, you can run a diagnostics check to determine if there are any issues.1. Do one of ...

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Poly Edge E Series: Warning icon

When a phone can’t perform certain tasks, a Warning icon displays in the status bar.To view details about the issues from the...

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Poly Edge E Series: How to view system information

You can view information including model number, software version, MAC addresses, and IP address by doing the following:1. Go...

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Poly Rove Series: System Statistics field

Up time- The time the base station has been running consecutively.Current CPU load- The current CPU load percentage.Current H...

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Poly Rove Series: IP-Stack Statistics field

The following information displays for IP-Stack Statistics:Total connections open- The lifetime total of used sockets.Max con...

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Poly Rove Series: RTP (Real-time Transport Protocol) Statistics field

The following information displays for RTP (Real-time Transport Protocol) Statistics:Total RTP connections- The life total of...

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Poly Rove Series: DECT Synchronization Statistics field

The following information displays for DECT Synchronization Statistics:Current synchronization state- The current sync state....

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Poly Rove Series: DECT Statistics field

The following information displays for DECT Statistics:Total number of DLC (Data Link Control) instances- The lifetime total ...

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Poly Rove Series: Accessing Generic Statistics on the Web UI

You can access the Generic Statistics as follows:In the system web interface, go to Platform.Select Generic Statistics.Select...

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Poly Rove Series: View Call Quality Statistics

To view statistics for the call quality of all calls placed on your Poly Rove devices:In the system web interface, go to Plat...

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Poly Rove Series: How to view repeater statistics

To view statistics for your repeater to check the status of the device and assess any issues:In the system web interface, go ...

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Poly Rove: View System Call Statistics

To view call statistics for the Poly Rove system:In the system web interface, go to Platform.Select Statistics > Calls. The f...

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Poly Rove Series: View Base Station Statistics

To view statistics for your Poly Rove base station to check the status of the system and assess any issues:In the system web ...

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Poly Rove Series: System Diagnostics

The system web interface provides diagnostic information on Poly Rove devices to help you assess issues with the system.To vi...

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Poly Rove Series: SPN Services Status Error Messages

The following table lists some of the SPN Service Status error messages you might encounter when a firmware upgrade fails:

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Poly Rove Series: System Status Information

The system web interface provides you with status information to help you monitor your Poly Rove devices and assist with trou...

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Poly Rove Series: System Logs

You can capture system logs to help troubleshoot your DECT IP phone.To capture syslog messages, you must run a syslog server ...

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Poly Rove Series: Wireless Handset Range and Signal Strength

RangeIf you can’t reach your Poly Rove wireless handset from the base station, verify that the handset has enough signal stre...

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VVX: How to Dial a Recent Contact

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VVX: How to View Network Statistics

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VVX: How to Record a Call

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VVX: How to Playback a Recording

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VVX: How to change ringtones

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VVX: How to Use Push-to-Talk

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.