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‎09-22-2022 10:07 AM

HP Recommended

Looking to roll out Lens desktop to people with poly devices.

In doing some testing, I'm running into a brick wall getting my lens desktop app to associate to a specific room in my site.

 

The instructions state to edit the device, but the "unassigned" lens desktop has no edit option.

image

image

 

Any Ideas???

1 REPLY 1

‎09-22-2022 01:57 PM

HP Recommended

Got back to this after a bunch of meetings and was able to resolve the issue.

 

I was clicking around a bunch, but I believe that associating a device that was managed in my desktop lens instance updated the actual lens instance to reflect the room I was looking to place everything in. It also now shows an edit button... 

 

I should be able to confirm this as I progress with pulling everyone's devices in.

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