-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- Poly Services
- How to move devices to other accounts in Poly Lens?

Create an account on the HP Community to personalize your profile and ask a question

09-30-2022 02:38 AM
Hi Erdem
The only way I can see is to create the new account and setup provisioning and configure the endpoint to use the new provisioning URL/Username/password. So the endpoint gets enrolled into the new account. Do that makes sense?
/Dan
Poly Video Professional (VIDEO-PRO) UC consultant
Remember mark as "Accepted Solutions" or if my reply/help is "Helpful"

10-26-2022 10:10 AM
@Erdem wrote:I have devices that needs to be moved to a different account to set different permissions for management of the devices. I cant find anywhere how I can move the devices
Create a new Profile with a distinctive name that will be used to redirect your Devices.
Add the following Custom Field parameters. "prov.server.mode" – Manual.
Click Save.
Apply to either the device or group of devices that you are migrating.
Very short and precise way to move device to another account in poly lens.
10-27-2022 04:03 AM
Hi Qaiser...
I think that you have missed the point of Poly Lens to Poly Lens, not PDMS-E to Poly Lens
I can only that you have to update each device with the other Poly Lens prov. details, or use DHCP options and reboot the endpoints.
/Dan
Poly Video Professional (VIDEO-PRO) UC consultant
Remember mark as "Accepted Solutions" or if my reply/help is "Helpful"

10-31-2022 12:32 PM
@Dan_Hemsø wrote:Hi Qaiser...
I think that you have missed the point of Poly Lens to Poly Lens, not PDMS-E to Poly Lens
I can only that you have to update each device with the other Poly Lens prov. details, or use DHCP options and reboot the endpoints.
/Dan
yes, I think it might be.