12-13-2022 11:06 AM
I have had a few instances where importing policies completely overwrote instead of merged with existing policies. Because of this I am interested in being able to export what I have already configured on Lens in the event something happens again and otherwise to just have a backup.
Is this possible or is there any future plans to implement this? I cannot find a useful export option. The only export I am able to find will only show the device group assignments and not the policies themselves.
12-14-2022 04:02 AM
I have a simular support case open at Poly support. it all started with a Poly Lesn group lost it members.
It turned out that the changes in the Poly Lens group, was casued by an CSV import, where I added a devices to the Poly Lens group. No matter if I choose replace or merge. So from my point of view it is a bug in the import service.
I would suggest you to create a Poly Support using you Poly Lens Tenant ID as ref. You can get the Tenant ID from the URL in your browser.
This will bring more focus on the bug.
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