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02-14-2023 09:16 AM
Prior to updating to 1.1.24, (previous version installed was 1.1.20), the speaker had audio profiles on my windows PC of a 'SpeakerPhone' type and a separate profile for 'Stereo Speakers'. So when I was listening to music or a video, it had a high fidelity audio output, but while on a call it was a speakerphone profile.
now there is only the lower fidelity profile. The speaker is connected to my PC via USB
02-14-2023 09:42 AM
Hello @stitesad ,
Welcome to the Poly Community.
Please raise this via support. Details in my signature.
The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.
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