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01-20-2023 03:19 PM
I'm running Poly Lens Desktop Version 1.1.23 and have signed into the application.
I've followed this guide to setup a Personal USB Device.
I've done the following:
- Created a policy for the device
- Logged into Poly Lens Desktop
The portal shows I'm not connected.
The app shows
01-23-2023 03:07 AM
Welcome to the Poly community.
Did you invite the user for which you logged into Lens Desktop from the Lens Cloud Portal?
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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