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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-22-2022 11:19 AM

HP Recommended

I'm attempting to follow the documentation to configure our VVX501 phones to use SIP gateway to make calls through Microsoft Teams.  According to the instructions at the link below, I should have an 'Integrations' option in Poly Lens under Settings, but I don't see that option. 

Policy - Microsoft Teams | Poly Lens Help

Anyone know how I can get this option to show up so I can configure the Teams integration for SIP gateway? 

5 REPLIES 5

‎09-28-2022 10:26 PM

HP Recommended

We are also experiencing the same problem. I have followed the instructions,
Microsoft Teams SIP Gateway Integration | Poly Lens Help & Policy - Microsoft Teams | Poly Lens Help

Previously the setting was available and worked correctly. Yesterday we started to have errors opening our policy we were using for the Integration and this morning the option is no longer present at all.

Any assistance would be appreciated.

Thanks

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‎10-01-2022 02:32 PM

HP Recommended

It went missing for me as well, but as of today it has returned.

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‎10-06-2022 08:47 PM

HP Recommended

Hi Everyone,

 

Just an update, Poly has now fixed this issue and the setting is appearing correctly.

 

Daniel

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‎10-23-2022 11:26 AM

HP Recommended

je veux telecharger les firmware pour polycom x50

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‎10-24-2022 01:09 AM

HP Recommended

Hello @x50  

 

this is an English speaking forum only. Please use a translator if you want an answer.

 

Best Regards

 

Steffen Baier

------------------------------------------------
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