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08-22-2022 11:19 AM
I'm attempting to follow the documentation to configure our VVX501 phones to use SIP gateway to make calls through Microsoft Teams. According to the instructions at the link below, I should have an 'Integrations' option in Poly Lens under Settings, but I don't see that option.
Anyone know how I can get this option to show up so I can configure the Teams integration for SIP gateway?
09-28-2022 10:26 PM
We are also experiencing the same problem. I have followed the instructions,
Microsoft Teams SIP Gateway Integration | Poly Lens Help & Policy - Microsoft Teams | Poly Lens Help
Previously the setting was available and worked correctly. Yesterday we started to have errors opening our policy we were using for the Integration and this morning the option is no longer present at all.
Any assistance would be appreciated.
10-24-2022 01:09 AM
this is an English speaking forum only. Please use a translator if you want an answer.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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