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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-17-2022 03:28 AM

HP Recommended

Hi Team,

We're seeing instances of TC8 showing as offline on site overview.
The TC8 are actually connected and working fine

image

 

1 person had the same question
2 REPLIES 2

‎08-17-2022 05:21 AM

HP Recommended

Hello @Dominic.L ,

 

Welcome to the Poly Community.

 

Please contact our support team in region

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
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‎09-05-2022 05:24 AM

HP Recommended

Hi Dominic.L,

I see the same in my environment. The linked devices are present in the room but they do not have a online status. But in the overview pane they are counted. So in my case there is 33% because there is also a Trio linked beside the TC8.

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