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‎11-06-2013 08:37 PM

HP Recommended

hi

im having HDX 7000 HD, the problem is android or iphone cannot detect the video only voice is coming when i try to make a call, video icon on android is cross mark, i already disable firewall but problem still happen

 

please advice,

1 REPLY 1

‎11-06-2013 11:29 PM

HP Recommended

Hello cipta,

there is no need to open multiple different post's in different areas as you already posted this question => here <=.

 

I have moved this post in the correct section and will close it as you already have the above post.

 

Please work with your Polycom reseller and/or Polycom support directly as this needs troubleshooting on your network end.


Best Regards

Steffen Baier

Polycom Global Services

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