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02-08-2018 04:55 AM
welcome back to the Polycom Community.
I only got around and tried this today on my MacBook Air running High Sierra.
It uninstalled the 3.7.0 version and then installed the 3.9 Version without issues.
If you still have this issue please work with your Polycom reseller to get this into support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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