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10-27-2016 04:02 AM
Seems like the room isn't working via iPad connection. Firstly if you visit the URL of the room the site isn't very good at saying 'hey you need to download this app, please click this link' or 'join the room if you have the app installed' but I figured I needed the real prescence app but inside the app if I try all the SIP and H.323 addresses it doesn't connect. I get a bit of action if I enable the SIP setting and dial the SIP addres it ocnnects me to a black screen but not the room.
Web browser and actual codec joining method works fine.
10-27-2016 04:05 AM
welcome back to the Polycom Community.
What room or URL are you connecting to?
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Polycom Global Services
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