Re: Not able to save password on RPM - HP Support Community

Anonymous · ‎01-07-2018

Hi,

Option of remember password under sign tab in RPM does not work, hence not able to save credentials on RPM.

Please confirm if this feature even work or not ?

Best Regards

Amitesh Ranjan

SteffenBaierUK · ‎01-08-2018

Hello @Airtel VC Team,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Is this using any Polycom Infrastructure products or as a standalone application?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

SteffenBaierUK · ‎01-17-2018

Hello all,

as the original poster never got back please be advised that if this is being used with a Polycom RealPresence Resource Manager 10.1 or later there is an option that needs to be set:

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎03-03-2018

why do you have to be crazy about this setting?
was not it easier to set save password as default?
anyway thanks, this post was helpful for RPM 3.8 and 3.9
regards
Diego Forestiere

Not able to save password on RPM

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