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09-22-2015 07:09 AM
I have RPD 220.127.116.11.261 running on Windows 7 Home Premium SP1 64-bit.
I notice that when I set NAT Auto-detect public (WAN) address, the Audio Rx channel is not setup properlyand I am actually unable to get the voice of remote videconference partner.
Changing RPD settings to Manually enter public (WAN) address, everything works perfectly.
Checking the rpd.log, I see the following difference:
with auto-detect enabled, the WAN public IP address is not detected properly
2015-09-22 11:59:49,028 +0200 [DEBUG][CallControl] - [tid = 3848] ConfigManager::processPublicNATAddr, we are in auto mode, and detected IP address is
with RPD set to manually enter WAN IP address, the the IP address is shown in the log:
2015-09-22 11:58:16,719 +0200 [DEBUG][CallControl] - [tid = 2620] ConfigManager::processPublicNATAddr, we are in auto mode, and detected IP address is xxx.xxx.xxx.xxx
Any idea? How does auto-detect work? Is it a known bug?
09-22-2015 09:54 AM
Let me add an extra detail.
Using Wireshark, I've verified that when in auto detect mode, RPD talks with a Polycom server and the IP public (WAN) address is correctly retrived during RPD startup.
In particular, when RPD is started, it calls this URL http://18.104.22.168/whatisip.asp and the WAN IP address is returned by the server.
After that it seems that RPD ConfigManager::processPublicNATAddr does not do the job and the information is lost.
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