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‎08-17-2017 09:32 AM

HP Recommended

Hello Sir/

l installed polycom app on samsung galaxy s6. unfortunately call cannot go through when lam calling someone .

Another thing is that , provisioning service is disabled.  do you have any solution ?

email me : richardkoica@gmail.com

 

Regards,

 

Richard

1 REPLY 1

‎08-18-2017 10:00 AM

HP Recommended

Hello Richard,

welcome to the Polycom Community.

Please provide more details like the software version that is being used and what Polycom infrastructure is being used.

 

Please check the FAQ for any tips in regards of Firewalls etc.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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