• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-08-2016 06:50 AM

HP Recommended

Dear Polycom,

 

Since the last update of the IPAD app users can't use it anymore.

It generates a message "Local Certificate verification Failed"

The 3.4 version is working fine.

 

This probably has something to do with selfsigned certificates in de polycom RPRM or the Border proxy but i can't find where this goes wrong.

 

In the user manual it says that the resource manager self signed certificate wil be replaced the first time a signed certificate is uploaded this doesn't seem to be the case.

 

What causes this issue and,

Is there any resolution for this problem?

 

Thnks in advantage.

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.