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12-19-2012 11:26 AM
I just installed polycom App on my Idap2 and trying to connect to the I.P address and they can see i am trying to connect them. As per tech, i have to turn the audio encryption on. I dont see that option on my polycom App on my Ipad. Please help. thanks
12-19-2012 11:30 AM
welcome to the Polycom Community.
Have you got some more information on the system you are trying to connect to?
I do not understand your reference "As per tech, i have to turn the audio encryption on"
Could you elaborate a bit more on this ?
Our Real Presence Mobile Software supports the H.323 industry Standard and the release notes explain what difference there is between standalone or provisioned version.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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