Poly Video Conferencing Knowledge Base

Hello all, we have been made aware of an Issue with Microsoft Teams Rooms on Windows MTRoW in combination with Poly TC10 di...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Oct 20, 2026

Hello All, Poly announces the new release of Poly VideoOS 4.7.0-466077 and TCOS 6.7.0-7002498for all providers.NOTE: Our Pa...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Oct 20, 2026

End of an eraThe Poly RealConnect deadline is approaching. On July 31, the service will shut down. HP Poly CloudConnect pow...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Oct 20, 2026

Helllo all. We have just released HP Poly Studio Desktop Software 5.1.0 Simply Navigate to Manage >Software Versions > En...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Oct 20, 2026

Hello all, HP Poly StudioApphas replaced Poly Lens App Seamless setup with automatic device discovery and pre-configured ...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Oct 20, 2026

Hello all, Since PolyOS 4.3.0 we support a 3rd monitor to connect aPoly Studio X52 or Poly Studio G62 using Zoom Room as a ...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Oct 16, 2026

Hello All, TheHP Poly Studio Room 5.1.0.535 is now GA via Poly Lens Release Notes Introduction Software version: 5.1.0 ...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Sep 30, 2026

HP Poly Studio Desktop Release Notes Subscribe through our RSS Feed or Atom Feed to stay up-to-date with new releases! Artic...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Sep 29, 2026

Update: Some users of HP DirectConnect mode on Poly Microsoft Teams Rooms on Android (MTRA) devices may experience ...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Sep 22, 2026

Hello all, Sometimes a Ping or Trace Route command can help troubleshooting Network issues. Using a mouse utilizing the US...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Sep 3, 2026

Hello all, Poly announces the new release of Poly VideoOS 5.0.1.470014 for Microsoft Teams or Device Modeas a provider only...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Aug 28, 2026

Known Issue: Unexpected Sleep Mode During HDMI Content Sharing Issue Summary Poly Studio X and G7500 devices configured in ...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Aug 6, 2026

Hello all, After a Factory Reset / Restore or after OOB Out Of Box a user may want to set a manual IP address on aPoly Stud...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jul 29, 2026

Hello all, Since PolyOS 4.6.1 the Poly Studio G62 supports the HPHP USB to Serial Port Adapter (J7B60AA) Support for RS232...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jul 20, 2026

Hello all, HP Poly Introduced the new feature HP Direct Connect with PolyOS 4.7 for Studio X30, Studio X50, Studio X70 and ...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jul 8, 2026

Hello all, we have been made aware of an Issue with Microsoft Teams Rooms on Windows MTRoW in combination with Poly TC10 di...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jun 19, 2026

Hello All, Poly announces the new release of Poly VideoOS 4.7.0-466077 and TCOS 6.7.0-7002498for all providers.NOTE: Our Pa...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jun 18, 2026

Hello all, Since the release of PolyOS 5.0 the Poly Studio E60 can now be used utilizing the VISCA protocol. https://kaas....

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• May 18, 2026

Hello all, Poly Clariti Manager Version 10.12.3-657has been released Download viahttps://lens.poly.com/ Manage > Licensi...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• May 6, 2026

Hello all, Poly announces the new release of Poly VideoOS 5.0.0-418922 for Microsoft Teams or Device Modeas a provider only...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• May 6, 2026

Hello all, we just releasedVideoOS Lite 1.5.0.432287 for the Poly Studio V52 & Studio V72 The software is now hosted on Po...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Apr 1, 2026

Hello all, we releasedPoly Studio E701.12.0-550111 The software is now hosted on Poly Lens. Please follow >this Releas...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Apr 1, 2026

Poly announces the Poly VideoOS Lite 1.4.5 release to support thePoly Studio V72 USBvideo bar Software version:Poly Video...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Apr 1, 2026

Hello all, we releasedPoly Studio E701.11.1-540029 The software is now hosted on Poly Lens. Please follow >this Release...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Apr 1, 2026

You’re connected to the Poly Studio P21, but the camera doesn’t show video in your meeting app, shows a black screen, or isn...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Mar 3, 2026

Hello all, we just released the software 2.1.1 for the following: Product: Poly USB Video Bar Software 2.1.1 is generall...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Mar 3, 2026

Hello all. Poly announces the new release of Poly VideoOS for Poly G7500, Poly Studio G62, Poly Studio X72, Poly Studio X52,...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Feb 26, 2026

Using a Poly Studio X, Poly Studio G62 or Poly G7500 the devices can be queried using multiple methods. SNMP In your web ...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Feb 20, 2026

For Studio X,G62 or G7500 option66or160is used to discover the location of the provisioning Server being used. The section "...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 21, 2026

Hello all, below is a quick question and answer section covering thefeature request-replygiven in posts. Question: How ca...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 21, 2026