Regional reset of my printer

[Belelaeka]

Hello,
I was gifted a printer that had empty ink cartridges. I bought new ones in store in Serbia. They are the matching type (650).
I still get the incompatible ink cartridges error. I see people here who had the same kind of issues usually ask for regional reset.
Can you help me do a regional reset? I don't know where the printer was originally.

[Jay_G24]

Hi @Belelaeka,

I'd like to help!

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP  HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Belelaeka]

I still didn't get the help. The person who responded just sent me a private message and then left the conversation standing.