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dj2
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Message 1 of 43
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Solved!

Why is my printer not printing in color?

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My printer:  HP Deskjet 2050a.   My printer was printing in color, but now it is not.  I changed the color ink cartridge, but that did not help.   It still will not print in color.  

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AgathaV
Level 4
Level 4
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Message 43 of 43
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Hi community,

 

I understand the printer is not printing in color. Let's try some steps to help you.

 

✔️ First, check if your drivers working fine: Software and Driver Downloads

 

✔️ Make sure you have tried the steps mentioned in this document - Black Ink Not Printing and Other Print Quality Issues

 

✔️ Clean the color ink cartridge up to 2 times and print a test page to check the result.

 

🛑 If the issue persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

 

Thanks,

Agatha
I work on behalf of HP

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42 REPLIES 42
lyssieboo14
Level 2
15 1 1 0
Message 2 of 43
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Check your printing preferences. You could have accidentally changed them.
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personalty
Level 1
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Message 3 of 43
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Please Give instruction to printing Colour 

 

My printer is HP Officejet 7500 Wide format

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personalty
Level 1
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Message 4 of 43
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i want to print in color
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Rudy1906
Level 10
4,893 186 576 813
Message 5 of 43
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@dj2, you may have changed to "grayscale" printing and may not know it. Try to uninstall the printer software and drivers and see if helps.

@personalty, you may have did the same thing (dj2) done. Go to your printer preferences and check to see if "print in all black" is ENABLED or DISABLED. Also check for "grayscale" is on. If you have any issue, just uninstall and re-install the software. 

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
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Nyoka143
New member
1 1 0 0
Message 6 of 43
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Printer not printing in color, Why and it just started.

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agehr
Level 2
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Message 7 of 43
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J6480 stopped printingin color after installing new color cartridge.

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Valmai
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Message 8 of 43
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Why is my printer not printing in colour?

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Jamieson
Retired
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Message 9 of 43
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Hello everyone, and welcome to the HP Forums.

 

I see you are running into ink output issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.

How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?

Also, please include whether you experience these issues when making a copy as well.

 

Please let me know what you find.  Thanks for posting on the HP Forums.

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!

Jamieson
I work on behalf of HP

"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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Elvik
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I have installed new toner cartridged however my printer is not printing in color.

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