64-bit compatibility with macOS 10.15, Catalina

[BobTaylor1]

Will HP automatically update software for compatibility  with macOS 10.15, Catalina, which supports only 64-bit software?

[IronBadger]

Actually all the print driver software for HP printers available right now has been updated with 64-bit compatibility.  If you are getting a 32-bit warning for a print driver you just need to go to software download page and get the latest.  Or if you have HP Easy Start installed run it and see if there is an update for the software you have installed.

[BobTaylor1]

very helpful. Have updated software. Thanks.

[Edward_010]

My update still doesn't work.  Fortunately Image Capture stepped up.

[Buddyboy2018]

Wrong it still won't work on my 6500 E710n-z. And no one is home at HP to ask. I cannot even sign onto your page. Is HP still it business because their webpage does not work. 

[TEJ1602]

@Buddyboy2018, Welcome to HP Support Community!

Could you brief me on the issue that you are facing? This would help me assist you better.

Thanks for understanding!

Keep me posted.

[Buddyboy2018]

I have downloaded the new software and my scanner does not work like before; I cannot save my file. I have to use the HP Smart APP that does not have the same features for scanning. Very frustrating!

[TEJ1602]

@Buddyboy2018

I understand your concern. Unfortunately, HP Easy Scan is not currently supported in macOS Catalina.  HP is working with Apple to get HP Easy Scan and Scan to computer back to full functionality as quickly as possible.

Refer to the document https://support.hp.com/us-en/document/c06455960.

I would recommend you to go through a similar post that speaks about the scanning issues after Mac OS update.

Also, try using the HP Smart App to scan. Refer to the document HP Printers - Using the HP Smart App (Mac) for help.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Игорюха]

.Доброго времени суток! У меня возник вопрос. У меня почему то не запускается программа для работы с фотографиями HP Pohto Creations. Как быть?

[Buddyboy2018]

I have done my job and did everything HP advised such as using capture image or HP Smart APP. However the printer scanner that I paid for is not working as promised by HP when I bought it. It is HP's responsibility to keep their equipment updated and not give excuses. You are going to lose me as committed HP Printer/Scanner customer. This is my third HP printer and may be my last. 

Do your job, get the **bleep** software to work!