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‎10-29-2023 03:35 PM - edited ‎10-29-2023 04:18 PM

HP Recommended
Product: HP ENVY 6000e All in One

I'm having my usual problems on a weekend when HP isn't available.  I can't set up my new (refurbished)

HP EnVY 6000e because HP SMART is acting up.  IT's not installing the software.  And I can't add it to my 

HP account because it wants my product number and I can't find it anywhere.  Please help.

UPDATE:  OK I managed to set up my Envy but had to use my Ethernet cable.  Now how can I set it up

with WiFi? 

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