How do i change region?

[Maggie134]

I have moved from Dubai to UK and need to change region so that the new, different number  ink cartridges are recognised. How do i do this?i was using 652 and HP website says i need 302. I use apple not microsoft. Thank you 

[Anand_Andy]

Hi @Maggie134,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

 We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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