I have a hp tango printer and i cant get it connected by bluetooth to my apple book air

[brewske49]

Tango printer wont connect to apple macbook air with bluetooth, It does print tests but i cannot print any documents.

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[Elohi_NR]

Hi @brewske49,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Connecting your HP Tango printer to your MacBook Air via Bluetooth is not a supported feature as HP Tango printers use Wi-Fi for connectivity rather than Bluetooth. Instead, you can connect your HP Tango printer to your MacBook Air using Wi-Fi. Here’s how to do it:

Step 1: Connect the Printer to Your Wi-Fi Network

Download the HP Smart App:

• Install the HP Smart app from the App Store on your MacBook Air.

Prepare the Printer:

• Ensure the printer is powered on and within range of your Wi-Fi network.

Open the HP Smart App:

• Launch the HP Smart app and follow the prompts to set up a new printer.
• Select "Set Up a New Printer".

Follow the On-Screen Instructions:

• The app will guide you through connecting the printer to your Wi-Fi network. You might need your Wi-Fi network name (SSID) and password.

Step 2: Add the Printer to Your MacBook Air

Open System Preferences:

• Go to System Preferences > Printers & Scanners.

Add the Printer:

• Click the + button to add a new printer.
• Select your HP Tango printer from the list of available printers.
• Follow the on-screen instructions to complete the setup.

Step 3: Print a Test Page

Open a Document:

• Open any document or file you want to print.

Print:

• Go to File > Print and select your HP Tango printer.
• Print a test page to ensure the printer is connected and functioning correctly.

Troubleshooting Tips

Ensure the Printer is on the Same Network:

• Make sure your MacBook Air and HP Tango printer are connected to the same Wi-Fi network.

Restart Devices:

• Sometimes restarting both your MacBook Air and the printer can help resolve connectivity issues.

Update Firmware and Software:

• Ensure your MacBook Air and HP Tango printer have the latest firmware and software updates installed.

If you follow these steps and still encounter issues, This might require one-on-one interaction to fix the issue via remote assistance.  

Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.