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‎02-18-2022 04:04 PM

HP Recommended
Product: HP OfficeJet 4650 All-in-One Printer series
Operating System: Microsoft Windows 10 (64-bit)

I get a message on the printer that it is not connected to hp instant ink.

 

However, the printer is connected to the internet (via wifi), I can connect to it from my network, and there are no errors being shown 

Category:
5 people had the same question
2 REPLIES 2

‎02-19-2022 03:05 PM - edited ‎02-19-2022 03:06 PM

HP Recommended

I also have had this issue with my 4650 Office jet since Thursday afternoon.  I even had to go and purchase a new black ink because the printer wasn't notifying HP Instant Ink I would be out. 

 

Could this possibly have anything to do with the recent 3G issue with cell phones and some other things like Car systems? I ran 2 updates to the driver AFTER I couldn't get my printer to connect.  It did NOT resolve anything.   I disconnected Printer, Laptop and Router separately and still NOT resolved. 

 

My printer WILL print when I manually go to it and press CONNECT on the screen, but this is every time I print.

 

Any help is appreciated. 

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‎02-22-2022 07:41 AM

HP Recommended

HI,

 

I fixed the issue by deleting the web services from the printer and then setting it up again. 

1 person found this reply helpful
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