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Printer will not print more than one job.  To get more jobs to print I have to do the following: 

After requesting a page to print,  I receive a message printer needs attention.  I  have to turn off the printer and then turn it on. Then press restart in the printer dialog box.  The print jobs in the queue will then print.  But any subsequent print requests will not print unless the above procedure is followed.   Turning off/on the printer when no jobs are in the queue does not solve the problem. 

 

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@lilbeav

 

Welcome to the HP Support Community.

 

Does this happen with everything you try printing?

 

Try a  firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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