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‎06-13-2023 12:00 AM - last edited on ‎06-13-2023 05:00 AM by Retired

HP Recommended
Product: HP Ink Tank 315

I have purchased HP Ink Tank 315 printer on May 08, 2023 & received at my address location on May 15, 2023. I setup & installed it on my own. Checked that there is a warranty dispute which has a start date of September 11, 2022 & End Date November 9, 2023. I opened a HP Support Case ID: [Personal Information Removed]however there isn't any response from the HP Support already screen-shot of the Serial No. & Proof of Purchase has been shared through Support & also email. The response from HP Support should have been received in 1 day as they claim on their support site.

 
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1 REPLY 1

‎06-14-2023 12:22 AM

HP Recommended

Hi @AL_AFZA,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Please check this document and follow the steps to raise the warranty dispute:

 

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

 

Also please refer to the below link to check the warranty status.

 

https://support.hp.com/in-en/check-warranty

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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