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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2636 All-in-One Printer
Mac OS X 10.10 Yosemite

I can't seem to connect to my new router and modem for wireless printing with my HP Deskjet

 

1 REPLY 1
HP Recommended

Hi,

Please try following below steps to restore Wi-Fi Setup mode for the printer:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Ensure you are connected to the wireless network from your device and open HP Smart, then follow the steps to setup a new printer and reconfigure its wireless connection through the app.

 

Please let me know if that may help.

Shlomi



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