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‎07-02-2021 11:15 AM - last edited on ‎07-02-2021 01:43 PM by Moderator

HP Recommended
Product: HP DeskJet2720
Operating System: Mac OS X 10.10 Yosemite

Hello,

My printer was working well until today. (There is no change about my wireless, computer or phone. Every setting remains same).There is a F sign on it. I did everything but nothing changed. I tried to reset and hard  reset but still F sign stays. I removed the printer and I tried to install it again but I could not. Is there anyone how to solve this problem?

 

 

error.jpeg

Category:
1 person had the same question
3 REPLIES 3

‎07-07-2021 08:46 AM

HP Recommended

@omeraydin

 

Welcome to the HP support community.

 

Looks like you have tried all the steps to fix the issue.

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎07-07-2021 09:17 AM

HP Recommended

Hello, 

 

I already returned the product. It has been 4 days since I created this topic. Therefore, I returned product since I did not get an answer earlier

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‎07-14-2021 02:11 AM

HP Recommended

@omeraydin

 

We're extremely sorry about the delay. Due to the current global situation, we're seeing an influx of customers coming in for support. Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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