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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Pro 6420 All-in-One Printer

Every time I turn my printer on it has an exclamation mark next to the wireless summary and says IP address not connected.  When I go into settings the button is toggled to wireless on.  If I turn this setting off and on again it's fine but obviously I shouldn't have to be doing this every time! It only started doing this about 3 weeks ago and previously had no problems.  I turn to printer off when I'm not using it to save energy as I only use it once every few days. My internet is fine and up to date and as this was not a problem before I can't see why my router would be causing a problem.  Please can anyone help? Thanks 

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