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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printers
- Printer Wireless, Networking & Internet
- Issue with connection to WIFI when switched on
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12-18-2023 07:44 AM
HP Recommended
Product: HP ENVY Pro 6420 All-in-One Printer
Every time I turn my printer on it has an exclamation mark next to the wireless summary and says IP address not connected. When I go into settings the button is toggled to wireless on. If I turn this setting off and on again it's fine but obviously I shouldn't have to be doing this every time! It only started doing this about 3 weeks ago and previously had no problems. I turn to printer off when I'm not using it to save energy as I only use it once every few days. My internet is fine and up to date and as this was not a problem before I can't see why my router would be causing a problem. Please can anyone help? Thanks
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