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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 3755 All-in-One Printer
Microsoft Windows 11

I need to get my printer to connect to my new wifi.  I have tried steps from quick guide and cannot get it to work.

1 REPLY 1
HP Recommended

You may need to reset the printer
https://www.youtube.com/watch?v=2687NJgnaIE

Setup using smartphone
https://www.youtube.com/watch?v=O_H8Imn6Z2Q

If no smartphone the WPS pushbutton method is described on page 56 of the users manual.
http://h10032.www1.hp.com/ctg/Manual/c05152483.pdf

Click on the following link for the full feature driver set
https://ftp.hp.com/pub/softlib/software13/printers/DJ3700/HPEasyStart-13.6.5-DJ3700_40_16_1234_1_Web...

If this does not work you may need to access your modem and change the names of the bands so they have different names. Let me know if you need to do that.

 

DeskJet Reference

 


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