ORBI won't connect m201dw

[William125]

I changed the password on my router and the HP Wireless Printer give me an error when I put the pass code into Printer installation the interface.

This Router has two satellites that apparently have the same name as the gateway server (They are named Router - Satillite1, Satellite 2) - it's an ORBI home mesh system and the error essentially says:

"More than one Access Point/Router has been found that matches your wireless network name (SSID)"

The Printer worked with this ORBI Network before, I just changed the password for the system and the printer is the only device that won't connect.

I can't specify the router and doesn't give me an option to overcome that that. The printer is an HP LaserJet Pro M201DW.

I've reset the printer to factory config many times and uninstalled and reinstalled the software many times and I get the same stumbling point.
I'm out of ideas.

[Kumar0307 · Accepted solution]

@William125, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not accepting the new wireless password. Let us try these steps:

• Restart the router, the printer, and the PC
• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
• This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK

Try using the WPS method to connect the printer

Refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

Hope this helps! Let me know how it goes. 

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