• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎04-26-2024 08:54 AM

HP Recommended
Product: HP DeskJet Plus 4155 All-in-One Printer
Operating System: iOS

Printer not connecting to wifi and not letting me reset anything. I do not have a Ethernet connection available and i am not sure what else to do. I have tried all the reset options and troubleshooting things. 

Reply
1 REPLY 1

‎04-26-2024 09:31 AM - edited ‎04-26-2024 09:31 AM

HP Recommended

Click here for network setup in a different language

How to reset printer (if necessary)
https://www.youtube.com/watch?v=-A7oJm8r_mo&ab_channel=CopyPrintScan

WiFi setup using smartphone
https://www.youtube.com/watch?v=yeV8bRlmWKw&ab_channel=CopyPrintScan


If no smartphone then use WPS push button method is explained on page 23

This printer supports both the 2.4 and the 5ghz bands so WiFi direct will work easily. But i recommend using router if possible.

DeskJet Reference

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.