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- Reset Wifi pass word on a HP deskjet 2723e
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05-16-2024 12:27 PM
WiFi Network password changed now we can not print. Need to reset network password on printer.
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Accepted Solutions
05-18-2024 06:53 AM
Hi @swsmith,
Welcome to the HP Support Community.
I'd be happy to help you!
To reset the Wi-Fi password on your HP DeskJet 2723e printer, you need to restore the network settings to default and then reconfigure the wireless setup. Here are the steps:
Restore Network Settings to Default:
- Turn on the Printer: Ensure your printer is powered on.
- Press and Hold Buttons: Simultaneously press and hold the Wireless button and the Cancel button on the printer for about 5 seconds. This will reset the network settings to factory defaults.
Reconfigure Wireless Setup:
- Download HP Smart App: Make sure you have the HP Smart app installed on your computer or mobile device. You can download it from the HP Smart app page.
- Open HP Smart: Launch the HP Smart app on your device.
- Add Printer: Click on the "+" sign to add a new printer. Follow the on-screen instructions to connect your printer to your Wi-Fi network.
- Enter New Wi-Fi Password: During the setup process, you will be prompted to enter your Wi-Fi network name (SSID) and password. Make sure you enter the correct password.
Alternative Method using WPS:
If your router supports WPS (Wi-Fi Protected Setup), you can use this method for a quicker setup.
- Turn on the Printer: Ensure your printer is powered on.
- Enable WPS on Printer: Press and hold the Wireless button on the printer until the light starts blinking.
- Enable WPS on Router: Within 2 minutes, press the WPS button on your router.
- Connection: The printer should connect to your Wi-Fi network automatically.
After completing these steps, your HP DeskJet 2723e should be connected to your Wi-Fi network with the new password. If you encounter any issues, please let me know, and I can provide further assistance.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I am an HP Employee
05-18-2024 06:53 AM
Hi @swsmith,
Welcome to the HP Support Community.
I'd be happy to help you!
To reset the Wi-Fi password on your HP DeskJet 2723e printer, you need to restore the network settings to default and then reconfigure the wireless setup. Here are the steps:
Restore Network Settings to Default:
- Turn on the Printer: Ensure your printer is powered on.
- Press and Hold Buttons: Simultaneously press and hold the Wireless button and the Cancel button on the printer for about 5 seconds. This will reset the network settings to factory defaults.
Reconfigure Wireless Setup:
- Download HP Smart App: Make sure you have the HP Smart app installed on your computer or mobile device. You can download it from the HP Smart app page.
- Open HP Smart: Launch the HP Smart app on your device.
- Add Printer: Click on the "+" sign to add a new printer. Follow the on-screen instructions to connect your printer to your Wi-Fi network.
- Enter New Wi-Fi Password: During the setup process, you will be prompted to enter your Wi-Fi network name (SSID) and password. Make sure you enter the correct password.
Alternative Method using WPS:
If your router supports WPS (Wi-Fi Protected Setup), you can use this method for a quicker setup.
- Turn on the Printer: Ensure your printer is powered on.
- Enable WPS on Printer: Press and hold the Wireless button on the printer until the light starts blinking.
- Enable WPS on Router: Within 2 minutes, press the WPS button on your router.
- Connection: The printer should connect to your Wi-Fi network automatically.
After completing these steps, your HP DeskJet 2723e should be connected to your Wi-Fi network with the new password. If you encounter any issues, please let me know, and I can provide further assistance.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I am an HP Employee
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