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Guidelines
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Common problems for Connectivity Issues
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HP Recommended

The hp smart is not recognizing my hard wired printer and I cant add it wireless because there is no hyphen

1 REPLY 1
HP Recommended

@slatar 

 

Welcome to the HP Community --

 

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Try here:

HP printer setup (USB cable)

> Includes link to install HP Smart

Section Set up a USB printer connection (Windows)

 

Comment

Presumably HP Smart works with a USB cable connection -- I've never seen it.

 

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Not sure whether using the Embedded Web Server (EWS) to configure your Wireless IPv4 setup would balk at using a hyphen in the Wireless network password.

 

Might be worth trying...

 

Example

 

Example – EWS – IPv4

 

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

 

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

 

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

 

“Alternate” EWS format (new printers) - sample

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Primary Ethernet > Check / Adjust Status and other tabs...

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

EWS_9025_Network_IPv4_Configuration_4EWS_9025_Network_IPv4_Configuration_4

 

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What else?

Not the same thing as standard Wireless, Wi-Fi Direct -- if supported on your printer and OS -- can be used to connect your printer to your computer using the printer's wireless radio.

HP printer setup (Wi-Fi Direct)

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.