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‎10-21-2020 09:07 AM - edited ‎10-21-2020 09:07 AM

HP Recommended
Product: HP Deskjet 2000 Series
Operating System: Android 9.0 Pie

Whilst trying to print with my Galaxy Tab A, the print preview shows without the yellow print icon, so cannot print. However, other devices connected to the same network and print do have the icon and can print.

Category:
1 REPLY 1

‎10-25-2020 01:36 PM

HP Recommended

@schmoops

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App on your Tab and try again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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