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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
macOS 12.0 Monterey

printer goes offline .sometime will show getting info up to 61% then go offline.

 

2 REPLIES 2
HP Recommended

Hi @RJP71,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with the printer going offline. I'd like to help!

 

These settings are for setting up your wireless or wired printers to:

* Stay connected to your router
* Fix printer ‘offline’ status
* Wake from sleep mode
* Speed up wireless printing

 

Follow the steps mentioned in the document here.

 

You may also refer to this link as well for more options.

 

If required update the firmware for your printer from this link

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
HP Recommended

Hi @RJP71,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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