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- Re: Deskjet 710/720/810/820/100 Series printers - Patch for ...
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01-17-2010 05:00 PM
Hi, Mick 4 !!!
I am not comouter savey but it took me several hours today and I got the printer working. I asked HP to help me apply the patch . All they said was that the printer was not compatible with Windows 7 and they can offer me good price for another printer.
I understand that you have copied and replaced the three.dll files.
Go to control panel, printers , click on Add a new printer, Add local printer . You need to find your printer from the HP list, and let windows instal the driver.make it your default printer.
Skip the part where it says to Print a test page. Clik on finish and you should be done.
Hope this helps you.
01-17-2010 10:10 PM - last edited on 08-15-2016 03:09 PM by Omar-E
@Mick4 wrote: The trouble is I only was able to unzip the 3 dll files but don't know how to replace the bad dll files. Mick 4
If you are using Windows 7 do the following: Log in as a user with administrater properties. [The following assumes you are using IE as the browser] Click on the link here and select "save". When the download completes select "Open folder", then right click on the DJ_patch.zip file and select Extract All. If Extract All is not an option then click on "Open with" and select Windows Explorer.
Leave the default directory and check the "Show extracted files when complete" box, Extract. Click Start, Computer and type %windir%\system32\spool\drivers\x64\3. Arrange the windows so you can access both window panes. Go to the first pane and select the three dll files, hpvdb720.dll, hpvdb820.dll and hpwm5db1.dll. Now drag and drop them to the %windir%\system32\spool\drivers\x64\3 window, select copy and answer "replace" to the dialog box.
Note: %windir% is a system variable that points to the Windows directory. For most systems this will be C:\Windows, but it may vary depending on the hardware configuration ond setup of the computer. If you type %windir% in the address bar in explorer or in Start, Search Programs and Files it will find the proper directory.
I am not an employee of HP, I am a volunteer posting here on my own time.
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01-22-2010 08:51 AM
c3d2a1 wrote:
Just want to say thanks. Patch worked well for HP710C.
Is there also any tip for installing HP scanner 3400C using Win 7 64 bit?
This page lists the 3400c as one that does not have drivers planned for Windows 7. Depending on your OS version and hardware you may be able to use XP mode to install the proper drivers.
Please direct followup questions to the Scanners forum here.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
01-22-2010 11:26 AM
hi
I instelled patch,(replaced all 3 files) but it dosn't work via usb connectonn with hp 710c
(probably becouse 710c needs" two way" cable and not support any "normal" usb -printer cables)
is there an way to to use hp 710C via usb cable ?-because i got laptop(hasn't got -LPT1 connector)
-any special cable?
-any another sollution?
regard
jackabc