Deskjet F4580 ePrint setup

[Chrisjimenez71]

I have a Deskjet F4580 (wireless) and I want to be able to print to it from my mobile devices using the HP Home & Biz ePrint app. All information I've found says the F4580 is compatible for wifi printing, but I am unable to find any information on how to set it up? Anyone have any ideas?

[ShlomiL]

Hi,

The HP ePrint  Home & Biz do support your product.

The Application compatible with iPhone, iPad, iPod Touch, or Android Devices.

You may find the information how to install the App below:

http://support.hp.com/us-en/document/c01616126

On the following document you may find how to use the App:

http://support.hp.com/us-en/document/c01619067

If you have any other Smart Phone, please let us know which type and OS it is as there is also the HP iPrint Photo App for some Windows models and Nokia Symbian.

Regards,

Shlomi

[Chrisjimenez71]

No, this proposed solution did not resolve my issue. I have checked out all of these links, and many more, and no where am I able to find out how to configure my Deskjet F4580 for its ePrint registration. I am able to load the app and register both of our iPhones and our iPad, but there is no web registration feature for the printer. In the mobile device apps, they do not see our wireless printer, and want an ePrint registered address to add a printer. All firmware and drivers and PC software is up to date for the printer, but the only configuration settings are the network and wireless settings. How do I web-enable or or ePrint register my F4580?

[Rachel_T]

Chrisjimenez71,

This printer does not support ePrint feature. See the list below.

Model AirPrint ePrint HP ePrint Home & Biz Print Apps Scheduled Delivery Print Apps

HP Deskjet 3050A e-All-in-One Printer Series (J611)	Yes	Yes	Yes	No	No
HP Deskjet 3070A e-All-in-One Printer Series (B611)	Yes	Yes	Yes	Yes	Yes
HP Deskjet 450 Mobile Printer Series	No	No	Yes	No	No
HP Deskjet 460 Mobile Printer Series	No	No	Yes	No	No
HP Deskjet 6940 Printer Series	No	No	Yes	No	No
HP Deskjet 6980 Printer Series	No	No	Yes	No	No
HP Deskjet D5500 Printer Series	No	No	Yes	No	No
HP Deskjet F4580 Printer Series	No	No	Yes	No	No

[Rachel_T]

Chrisjimenez71,

The list did not paste correctly. Click here for the link

[Chrisjimenez71]

I have seen that link before, and unless I am completely dilusional, the chart shows that for a Deskjet F4580 Series, the "HP ePrint Home & Biz" = Yes.

I understand that the newer print-from-web feature is not available on my printer, but I should at least be able to print from other mobile devices on the same wifi network.  However, no where can I find any information on how to set up the printer, only the mobile apps.

[Chrisjimenez71]

Anyone from HP out there have any ideas on this?  It seems the thread has grown cold.

[fertileground]

As you are already aware, the HP Deskjet F4580 Printer supports 'HP ePrint Home & Biz' but not 'ePrint'and is compatible with the iPhone, iPad, iPod Touch, or Android Devices.  Because the Deskjet F4580 does not support 'ePrint' you will not be able to 'ePrint register' your printer. 'HP ePrint Home & Biz' and 'ePrint' are not the same thing. I hope this helps.

[Chrisjimenez71]

No, that information does not help, and it contradicts what is published on the HP website.  While I understand that I cannot get print-from-the-Internet functionality that the full ePrint feature allows, ePrint Home & Biz claims "You can print wirelessly to supported HP products in a local Wi-Fi network".  Combine this description with the compatability chart that shows my printer, Deskjet F4580 series, as supporting ePrint Home & Biz.

However, when you try to use the ePrint Home & Biz app on either iPhone or iPad, it wants an ePrint registered printer, and does not allow you to search for a normal wi-fi printer on the local network.

What I really need help with is for someone to tell me how to configure my product for functionality that you publish as being available for my printer (as detailed above).

[Dot4 · Accepted solution]

Hello Chrisjimenez71,

   Sorry for the confusion and I hope I can clarify this issue.   Your printer does support printing photo's, documents and web pages using the Home and Biz app, however it does not support ePrint.  To register this app at ePrint you MUST have an ePrint printer, if you have the ePrint registration opened on the app you need to cancel the registration because this printer will not register using it, but if your mobil device is on the same wifi network as the printer you can print using photo albums, saved files and web browser (located at the top left of the app) .  I hope this has helped clearing up any confusion.  If you want to use the ePrint portion of the app you would need to get an ePrint printer if you need a list of ePrint printer just let me know.