Double sided printing - second page is upside down!

[Alcathoe]

Hello

I'm having the same problems too.  I use OfficeJet Pro 8500, Windows XP, upside down when I use landscape as well as portrait in Word docs.  Bought the HP for its eco credentials and duplex facility so will be disappointed if cannot continue to use the printer in this way.

[Bob_Headrick]

You should look for a "Finishing" tab in the driver.  There should be options for "flip on long edge" or "flip on short edge".  In other printer models the selection may be found in the "Features" tab where a "flip pages up" box may be checked or unchecked.  

Note the setting will need to change if you are printing in portrait vs. landscape mode.

[timroswell]

I have a 8500 Pro Wireless, I don't see finishing settings.  On Features,  I see only Flip Pages Up or Preserve Layout, both are unchecked but still prints pages upside down

[Chroi]

I greatly appreciate your response, but I had already tried working with flip pages up (the feature available on my driver). Actually, I have just given up and manually turn the pages, printing one side at a time. Frustrating but... it was more frustrating to troubleshoot and have nothing work.

Thanks so much for your note.

[Bob_Headrick]

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@timroswell wrote:

I have a 8500 Pro Wireless, I don't see finishing settings.  On Features,  I see only Flip Pages Up or Preserve Layout, both are unchecked but still prints pages upside down

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It would help to know what operating system you are using, which Officejet 8500 model you have, whether you are printing in portrait or landscape and what program you are printing from.

I have seen some reports that indicate that some Adobe products may print the back side upside down (perhaps to try to correct for the previous HP driver bug...).  Also, if you are printing in landscape mode you will need to change the flip pages up setting.  I would suggest changing the setting and see if this corrects the issue, if not please provide more details of your setup as in the questions above.

[timroswell]

OS - Windows 7 Home Premium, Service Pack 1, current on all updates

Printer - HP Officejet Pro 8500 A909g Series

Microsoft Office Suite 2007 - Professional

Printing in portrait mode from Microsoft Word document.

[Comfortrwanda]

Have been having same problem - pdf file double sided upside down on officejet pro k5400 using vista. Problem solved by using file - print - properties - features - and then tick flip pages up.

[Robert_SC]

I have HP OfficeJet 8500 printer with this EXACT problem.  RUnning on WIndows XP SP3 computer.  Worked fine for quite a while, then all of the sudden it prints like this...  issue with latest Acrobat Reader maybe?...  HP Customer SUpport - we need to hear form you on this!  Very annoying.

[Bob_Headrick]

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@Robert_SC wrote:

I have HP OfficeJet 8500 printer with this EXACT problem.  RUnning on WIndows XP SP3 computer.  Worked fine for quite a while, then all of the sudden it prints like this...  issue with latest Acrobat Reader maybe?...  HP Customer SUpport - we need to hear form you on this!  Very annoying.

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Did you try changing the "flip pages up" option?

Please be aware that this forum is a peer to peer support forum, it is not a direct link to HP support.  If you want to hear from HP Support you will need to Contact HP.

[timroswell]

Yes, i have tried that.