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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I've seen this posted many times but HP doesn't seem to reply with a fix.  Tried calling & emailing to no avail.  Tried a web search as well.  Wondering if this is HP's way of getting you to buy a new printer.  

 

I turn on the printer and it appears to be working then flashes a white screen then shows the C2FE0100 error code.  Of course you can't see the code because it flashes so quickly that you have to go through the process several times just to write down the code.  

 

Also, If this is an error code on an HP product why can't it be found on the HP website?  Very frustrating!

11 REPLIES 11
HP Recommended

What printer?  Have you done a soft reset (remove the power from the back of the printer for 30 seconds)?

I am employed by HP

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HP Recommended
It's a wireless C309g. And yes, tried unplugging it many times; sometimes left it for 30 minutes. Still doesn't work.
HP Recommended

OK, here are a couple of more ideas:

 

1. Hard reset - turn the printer off, hold the # and 6 keys while and a bit after turning it back on.

2. Remove the ink cartridges, then the printhead (via the gray lever on the right of the carriage).  Reassemble and retest.

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Not a fax machine. No number buttons to push.
HP Recommended
This is just silly. There should be a way to reset this machine, but it seems as though even HP is baffled by their product. Why?
HP Recommended

Ooops, my mistake, I was thinking C309a.  Have you contacted HP Support?

 

Have you tried these?: http://support.hp.com/us-en/document/c01369982

I am employed by HP

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HP Recommended
i goe a new printer hp photosmart c5383 all in from hp service centre for warranty. it shows error c2fe0053when coming power on and the following buttons are flashing, power button, print photo, red removal and +,what is the problem?
HP Recommended

I had the same error message on a HP Officejet 6500A after my daughter cleared a paper jam.  I found that she accidentally disconnected the two ribbon cables that attached to the printer head.  I used youtube in order to figure out how to get to the heads and reconnected the ribbon cables and all is good in the universe!

Thanks,
Erik

 

HP Recommended

Hi,

I have the same problem error C2FE0100 tried hardrest, press # 6 key as recommended by HP guy.

nothing work? Can HP maker solve my problem.

 

Please and Thank you.

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