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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-07-2012 02:32 PM

HP Recommended
@Milaman, if you have done the steps (2Cents) suggested, and still doesn't get results, you can update the firmware.

Here is a link that will assist you with that.
http://goo.gl/BVOOg

1. Type product in, Click search
2. Choose operating system
3. Choose firmware
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

‎01-13-2013 07:41 AM

HP Recommended

I have a false paper jam message come up whenever I try to print on my LaserJetCP1025nw.  There is no jam, because test pages print perfectly.  Tried a reset (power off for 2 minutes, power cord unplugged).  Is there somethng else I could try?

‎02-14-2013 12:11 PM - last edited on ‎04-19-2016 12:36 PM by HP Administrator

HP Recommended

Hi robcarreau,

 

For your printer, the HP Laserjet Pro CP1025nw, I recommend following the troubleshooting steps outlined in the linked article below:

 

http://support.hp.com/us-en/document/c02468696

🙂 If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution 🙂

‎02-05-2014 08:31 AM

HP Recommended

Officejet 8500 phantom jam:

- suggestion to lube gear: which gear?

- suggestion to check 'jam' sensor: where is it located (or if more than one sensor: locaions?)?

‎02-05-2014 08:32 AM

HP Recommended
Ditto here: what gears to lube on the OJ 8500?

‎02-12-2014 09:00 PM

HP Recommended

both files are not aavailbale

‎02-01-2015 08:32 AM

HP Recommended

Cannot believed it, this worked....printed plain paper and picture without a false jam!  HP Photosmart 7520....now if I could just get my eprint working again...

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