HP Color LaserJet Pro MFP M476dw - reset password

[Yar_u]

Hi! Someone on work set up a system password on MFP M476dw. And ofcourse nobody can access to web settings or front panel on this device.

Is there some procedures, that will reset password? Factory reset not working.  This procedure is not described in manual, so, please help!

[Reskape]

Hello @Yar_u

You may want to try a deeper reset understanding that all settings will be lost as far as network, fax , set ups like scan to email or network folder 

NVRAM initialization
CAUTION: All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing
an NVRAM initialization. Make note of the IP address that is listed on the Jetdirect configuration page. You
need to restore the IP address after performing an NVRAM initialization.
An NVRAM initialization erases all data stored in the unprotected NVRAM sections. Performing an NVRAM
initialization resets the following settings and information:
● All menu settings are reset to factory default values.
● All localization settings, including language and country/region, are reset.
After performing an NVRAM initialization, reconfigure any computers that print to this product so that the
computers can recognize the product.
1. Turn the product off.
2. Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn
the product on.
3. When the Permanent Storage Init. message appears on the display, release the buttons.
4. When the product has finished the NVRAM initialization, it returns to the Ready state.

If this one fails try the safe but hold lower left and the rest the same process