• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
MFP 476DW
Microsoft Windows 10 (64-bit)

Hi! Someone on work set up a system password on MFP M476dw. And ofcourse nobody can access to web settings or front panel on this device.

Is there some procedures, that will reset password? Factory reset not working.  This procedure is not described in manual, so, please help!

1 REPLY 1
HP Recommended

Hello @Yar_u

 

You may want to try a deeper reset understanding that all settings will be lost as far as network, fax , set ups like scan to email or network folder 

 

NVRAM initialization
CAUTION: All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing
an NVRAM initialization. Make note of the IP address that is listed on the Jetdirect configuration page. You
need to restore the IP address after performing an NVRAM initialization.
An NVRAM initialization erases all data stored in the unprotected NVRAM sections. Performing an NVRAM
initialization resets the following settings and information:
● All menu settings are reset to factory default values.
● All localization settings, including language and country/region, are reset.
After performing an NVRAM initialization, reconfigure any computers that print to this product so that the
computers can recognize the product.
1. Turn the product off.
2. Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn
the product on.
3. When the Permanent Storage Init. message appears on the display, release the buttons.
4. When the product has finished the NVRAM initialization, it returns to the Ready state.

 

If this one fails try the safe but hold lower left and the rest the same process 

Although I am an HP employee, I am speaking for myself and not for HP.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.