HP LaserJet 1022n Cold Reset 0.0.0.0

[geordiesf]

Performed a Cold Reset on a HP LaserJet 1022n,  with a previously assigned static IP.

Config page IP reads 0.0.0.0

Config By - Manual

I cannot connect to the printer to manage it over the web,

[PrintDoc]

DHCP has to be active when the printer is first connected.  After it is connected you can assign an IP and then turn DHCP off.

[geordiesf]

How do I activate DHCP? The HP LaserJet does not have a window/screen and I cannot connect via web.

Thaks for your help

[PrintDoc]

Oh, DHCP is a service on your router that automatically issues IP addresses when a device joins the network.  Do you have access to the router?  If it is a regular router that you have not messed with much, DHCP is probably already enabled as a default.

What router is it?

[geordiesf]

Actually it's not from a router. The problem is the printer is set on manual, not dhcp.

[PrintDoc]

OK, can you change it from Manual to Automatic (or DHCP)?  You may be able to get to the EWS if you connect it to your computer directly with an Ethernet cable.

[geordiesf]

I cannot change the from Manual to Automatic (DHCP). Tried to connect via direct connection w/Ethernet cable, browser to EWS/0.0.0.0 and the connection timed out. Thanks for your help.

[mikemo]

What procedure did you use to perform the cold reset?  

[geordiesf]

Reboot with green diamon and red circle depressed.

[mikemo · Accepted solution]

I think the best bet now is to do a fw update on the printer.   You will need to connect to the printer via a USB cable to do the update since your network connection is not working correctly.   Here is a link to the fw update.

That should bring your printer up to date and/or clear the issue.  Give it a try.