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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Hi,

I have a similar problem when trying to scan pages of my scrap book to a single pdf file. Where do I go to change the settings.

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Got it.

 

To change scan settings

 

Windows: Open the HP Solution Center, select Settings, select Scan Settings and Preferences, then select from the available options and make your selections.

 

  HP Device Manager (Mac OS X): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list.

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Scanning multiple pages of different sizes or from book.

Read this link to learn how to do that task.

http://bit.ly/HPscan2011

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I changed unchecked the save to individual file and was able to scan 2 pages in and save as one pdf file.

 

Thanks for your help

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Yep, that's step 4 of my instructions, as mentioned in the link, in my post above.

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Re: HP officejet 6500 - Trying to scan documents to pdf in my computer docs file. Everything works fine until I pull up file (pdf) & its gives me an error message with a blank page.I have downloaded all software from HP. It worked fine when I 1st set up all in one printer. Please help!

 

Thank you,

 Richard

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What is the error message?
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My multi page scans used to save to a single pdf file, but suddenly started to save all the pages separately.  (HP 6500A Plus - software version 3.3.0 - Mac OS X Lion 10.7.4) The answer listed this solution:

 

HP Device Manager (Mac OS X): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list.

 

I do not have an HP Device Manager, only HP Utility.  The only Scan Setting is Scan to Computer, and there is no Information and Settings and no drop-down.  In HP Scan, preferences do not list anything related to this.  What am I missing?  Where is this hiding??!!??

 

 

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I found this document that says you need HP Scan 3 to change any of the scan settings.  Hope it helps.

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HP Recommended

Thanks, Shane, but i have and use HP Scan 3 when scanning from the computer.  It does not have these scan settings or preferences either (that i could find).  Any other ideas?

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