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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
WAnderson
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Message 1 of 7
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How can I print with the black and white cartridge only?

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I am trying to print using the black and white cartridge only because magenta is out of ink but I'm getting the following error message in HP Photosmart C7200 series print dialog:

The printer is out of ink.

The following ink cartridges are empty: Magenta. Replace these ink cartridges to resume printing.

How can I print with the black and white cartridge only?

 

Mac OSX 10.7.3
HP Photosmart C7280 (7200 series)

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ShlomiL
Level 17
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Message 2 of 7
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Hi,

Unfortunately It is not possible to print using the black and white while any of the ink cartridges are empty.

Using the Black ink only possible while there is color ink as well.

 

While the color ink is not required for prinitng purposes, it do required for ,maintnance operations of the device.

As the device contain an internal printhead (IIC system), lack of color ink will damage the printing system shortly. Therefore the device will not be functional when there is no ink in order to avoid damaging the system.

 

For users who wish to print using just black ink (despite the reduced print quality), many HP printers offer options. For example, a driver colour setting (by selecting "print in greyscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode", which allows the user to continue to print with just the black cartridge when the colour cartridge is removed or not installed.In HP IIC systems, all supplies are required to be installed in the printer for the printer to function

(Source: http://h10060.www1.hp.com/pageyield/en-150/articles/howInkIsUsed.html?cCode=il)

 

Regards,

Shlomi



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ShlomiL
Level 17
Level 17
33,790 15,021 5,684 13,499
Message 2 of 7
Flag Post
HP Recommended

Hi,

Unfortunately It is not possible to print using the black and white while any of the ink cartridges are empty.

Using the Black ink only possible while there is color ink as well.

 

While the color ink is not required for prinitng purposes, it do required for ,maintnance operations of the device.

As the device contain an internal printhead (IIC system), lack of color ink will damage the printing system shortly. Therefore the device will not be functional when there is no ink in order to avoid damaging the system.

 

For users who wish to print using just black ink (despite the reduced print quality), many HP printers offer options. For example, a driver colour setting (by selecting "print in greyscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode", which allows the user to continue to print with just the black cartridge when the colour cartridge is removed or not installed.In HP IIC systems, all supplies are required to be installed in the printer for the printer to function

(Source: http://h10060.www1.hp.com/pageyield/en-150/articles/howInkIsUsed.html?cCode=il)

 

Regards,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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moonkeh
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I am absolutely disgusted by this; clearly a scam from HP to make more money by selling extra ink cartridges!!  I will make sure to never buy any products from the shoddy rip off merchants at HP ever again!!

 

You should be ashamed!!

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LorenFykes
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Are you serious???


I have to have ink in ALL CARTRIDGES to print only in B/W? That seems utterly anti-intuitive, and why make some "IIC yadda yadda" technology that requires unnecessary ink colors to print in black/white?

 

I can't understand why this is the case.

 

I want to know ONE thing, please:

If I go out and buy MAGENTA ink (currently depleted) and THEN I change my settings to "grayscale," will I then be able to print using the black cartridge ONLY?  Will the other cartridges continue to deplete? Will I have to eventually go out and buy one of the other colors again? Please someone from HP explain this really unsual and frustrating problem to your users in a thorough and highlighted answer?

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HPRip
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Right you tossers - this is crap - after allowing for a low usage on magneta cartridge to run past it's 'expired' date finally the machine completely refuses to run - just when I need it urgently for a B&W doc.

 

Funny that the cartridge when dismantled has plenty on ink all over my hands for proof.

 

Don't give us that IIC crap - I'm an engineer and it's easy to clean out or replace the print mechanism - and if I want to stuff up the color conduits that's my problem.

 

Rip off merchants - get stuffed you corporate sh*t bags!

 

Bet you think you are commercially clever - losers!

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scotttgriffin
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I'm only signing in this one time to tell you of my dissapointment in having to buy color ink for my 6280 which I will try to get $10 bucks on Craig's list so I do not have to pay to get rid of it. I'm done with HP, goodbye.

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peglind
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It gets worse than that, actually. Not only can you not print in B&W when a color cartridge is low, PRINTING IN B&W DEPLETES THE COLOR CARTRIDGES! I rarely print in color and in fact know that there was ink in the magenta cartridge and have not printed in color since, yet now the cartridge is depleted. So it really is a disgusting scam. Shame.

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