How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

[bez002]

How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

[Cole_M · Accepted solution]

Hello bez002,

To restore the factory settings of your printer:

1. Select the wrench icon on the top right corner of the home screen.
2. Select Tools.
3. Select Restore Factory Defaults, and then confirm

[bez002]

The admin information has been lost and unfortunately this has not worked

[Cole_M]

bez002,

Are you trying to log into a page for the printer and do not know the Administrative login? 

If I am mistaken, pleas elaborate.

[bez002]

Yes I am  trying to log into a page for the printer and do not know the Administrative login? 

[ploel]

How about resetting username and password of admin section of printer's the webpage? Factory reset via menu does not seem to help here. Any possible help?

[Cane71]

HOW DO YOU RESET WHEN THE **bleep** PROBELM IS THAT THERE IS NO SCREEN to find the damned wrench icon????!!???

[jscooper]

Where is this wrench icon?  n the web control panel? The HP Utility control panel? Or the panel on the physical printer itself. I cannot see it in any location, printer worked great for a few days, now airprint no longer works, it shut off even though auto-off is diasabled, and when on my Mac can't print to it but i can ping it.  There's a firmware update, but only through windows. How do I update the frimware from a Mac?