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I just purchased a HP C410 all-in-one wireless printer for my job and I cannot connect it to the wireless network because there is no way to enter the wireless code.

1 ACCEPTED SOLUTION

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HP Recommended

Hi CGChelle,

 

Please follow the instructions below to connect your printer to your wireless network.

 

Connect to the wireless network

Follow these steps to connect your product to the wireless network.
IMPORTANT : In addition to connecting your product to the network, you might need to re-establish other network devices that were previously on the network using the new network configuration.
  1. Press the Setup Wrench icon ( ) on the product control panel.
  2. Press the Up or Down Arrow buttons ( or ) to select Network from the menu that displays, and then press OK .
  3. Press the Up or Down Arrow buttons ( or ) to select Wireless Setup Wizard , and then press OK .
    The Wireless Setup Wizard searches for networks, and then displays them in a list.
  4. Press the Up or Down Arrow buttons ( or ) to select your network name (SSID), and then press OK .
    If the list of available networks does not include your network, use the following steps to add it manually.
    1. Press the Up or Down Arrow buttons ( or ) to select Enter New Network Name (SSID) , and then press OK .
    2. Enter your network name using the product control panel, and then use the Right Arrow button ( ) to select Done . Press OK to confirm.
      NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  5. If prompted, enter the security key, and then press the Right Arrow button ( ) to select Done . Press OK to confirm.
    NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  6. Make sure that the product successfully connects to the network before you continue to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  7. When the product successfully connects to the wireless network, press OK to print the Wireless Network Test Report.



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6 REPLIES 6
HP Recommended

Hi CGChelle,

 

Please follow the instructions below to connect your printer to your wireless network.

 

Connect to the wireless network

Follow these steps to connect your product to the wireless network.
IMPORTANT : In addition to connecting your product to the network, you might need to re-establish other network devices that were previously on the network using the new network configuration.
  1. Press the Setup Wrench icon ( ) on the product control panel.
  2. Press the Up or Down Arrow buttons ( or ) to select Network from the menu that displays, and then press OK .
  3. Press the Up or Down Arrow buttons ( or ) to select Wireless Setup Wizard , and then press OK .
    The Wireless Setup Wizard searches for networks, and then displays them in a list.
  4. Press the Up or Down Arrow buttons ( or ) to select your network name (SSID), and then press OK .
    If the list of available networks does not include your network, use the following steps to add it manually.
    1. Press the Up or Down Arrow buttons ( or ) to select Enter New Network Name (SSID) , and then press OK .
    2. Enter your network name using the product control panel, and then use the Right Arrow button ( ) to select Done . Press OK to confirm.
      NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  5. If prompted, enter the security key, and then press the Right Arrow button ( ) to select Done . Press OK to confirm.
    NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  6. Make sure that the product successfully connects to the network before you continue to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  7. When the product successfully connects to the wireless network, press OK to print the Wireless Network Test Report.



I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

I have done this but when I look on my laptop that is my main computer it says it is disconnected and yet it says it was a success when I installed it. Please help me I thought I was computer literate obviously not.

 

Wullie

HP Recommended

Hi WULLIE,

 

Run the following utility.

 

http://support.hp.com/us-en/document/c02114394

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Any ideas as to why every time we take a power hit, my C410 wireless button is flashing? I have to manually set up the wireless connection each time.  Seems like it ought to happen automatically like it does with my laptop.  Very frustrating.

HP Recommended

I purchased my HP C410 from Staples as a display unit.

 

It has been a nightmare. They gave me nothing but the  black printer box.

 

I have gone through your instructions but fail because I do  not have a security number.

 

 Virus XCranky  My serial number is {Personal Information Removed}

 

email {Personal Information Removed}

HP Recommended

How do I get my printer to connect to both my PC & and my laptop wirelessly

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