-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Printers Archive
- Re: Hp officejet pro x551dw shows code 0xc6fd0013
Create an account on the HP Community to personalize your profile and ask a question
07-14-2013 04:16 AM - edited 07-14-2013 05:18 AM
My quite new printer shows this code on display: 0xc6fd0013 and does not work anymore.
I tried all the steps, prvided by the handbook, but no success.
What is on with it, is there any possibility to solve the problem (and how?) or do I have to bring it in to hp?
Thank you for support
Chris
Solved! Go to Solution.
Accepted Solutions
07-15-2013 07:18 AM
Hi ChristheSwiss,
I understand that your printer has a error message. I would take a look at the document below.
Let me know how it goes.
07-15-2013 07:18 AM
Hi ChristheSwiss,
I understand that your printer has a error message. I would take a look at the document below.
Let me know how it goes.
07-15-2013 07:51 AM
Hi Gary
thank you for your advice and the link added
My printer has got a ink-system failure, I called the Support today and they will change the whole printer.
Anyway, thank you for your support
best regards
Chris
09-16-2015 10:52 AM
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티
Thank you for your understanding
Duane_D
Didn't find what you were looking for? Ask the community